Candy AI Guide: sourced answers on plans, prices, safety and how-tos
Candy AI is an AI companion service for adults, operated by EverAI Limited of Malta. You chat by text with AI characters in a browser, and subscribers can spend tokens on images, voice messages and short video clips. A free account stops at five messages; after that, a subscription is required.
Candy AI Guide is an independent reference, not Candy AI itself. Each article answers one practical question from what Candy AI publishes in its help center, plan page and terms, with the date we checked it. We have run no paid test and give no scores; our methodology page explains how facts are checked and how the site is funded.
All guides
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Assessment
Candy AI review
What it does, what it costs and where the documented limits are, with no score.
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Costs
Candy AI pricing
The three plan prices, the cost from month two, and totals over 3 and 12 months.
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Costs
Candy AI free plan
What a free account includes (five messages, one character, one image) and what it leaves out.
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Costs
Candy AI tokens
What tokens pay for, how many each plan includes, when they renew and what is not published.
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Trust
Is Candy AI safe?
Who operates Candy AI, what it states about privacy, how charges appear and which precautions to take.
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Account
Cancel and refund
The steps to cancel, why canceling is not a refund, and the four refund conditions.
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Costs
Promo codes and discounts
The discounts on the plan page, why they need no code, and why to distrust sites selling codes.
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Access
Candy AI app
There is no native iPhone or Android app; how to install the home-screen web app instead.
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Access
Candy AI languages
Which languages are supported, how to switch, and how to stop a character drifting back to English.
Key facts at a glance
| Fact | What Candy AI publishes |
|---|---|
| Free allowance | 5 messages, 1 custom character, 1 image |
| 12-month plan | $3.99 a month, billed as $47.88 once a year |
| 3-month plan | $8.99 a month, billed as $26.97 every three months |
| 1-month plan | $9.99 for the first month, then $13.99 a month |
| Refund window | 24 hours from payment, with no more than 20 tokens used, card payments only |
| Native app | None. Browser only, with a home-screen web app |
Last checked: 13 November 2026, against Candy AI’s plan page and help center. Prices are in US dollars, local taxes may apply, and any figure can change. The arithmetic is on the Candy AI pricing page; the refund rules are in the guide to canceling and refunds.
The live figures are always on Candy AI’s own plan page. Affiliate link to Candy AI.
See current plans on Candy AI